Frequently Asked Questions

Answers to some of our most regular questions…types of flooring, maintenance and installing your new floor from WA Flooring Online.

Frequently Asked Questions

Answers to some of our most regular questions…

No results were found

  • How best to measure a room?

    To understand the total cost of a new floor, the first thing you will need to do is calculate the size of your room. To do this you must work out the area of the room in m2.

    The ease of working out the quantity of flooring you need is dependent on the layout of your room. Rectangular rooms can be calculated easily by multiplying the length by the width (see example 1).

    However, if your room is L-shaped, has alcoves or bay windows it may initially look impossible but all you need to do is divide your room into separate rectangles. Once you’ve done that, simply add the values of the rectangles together to come to your final quantity (see examples 2 and 3).

    Don’t forget to add at least 10% to your finally quantity for any wastage that comes from trimming and awkward layouts. The easiest way to do this is to multiply the m2 area of your room by 1.10 to get the final total including wastage.

    See more information here.

  • What is the best installation method?

    The best installation method depends on the type of subfloor you have.

    Installation options include glue down and secret nail down and floating.

    Floating involves attaching the floor planks to an underlay, whereas direct is attaching the boards to the actual subfloor.

  • Which type of floor is best – hybrid, laminate or engineered timber?

    The best floor depends on your lifestyle, budget and where you will be installing it.

    Consider the following:

    • Do you want a timber look that is more resistant to general wear and tear? WA Flooring Online hyrid and laminate provide the look of timber, but is more resistant to wear, staining and fading.

    • Will you be installing flooring in a wet area such as a bathrooms or laundry? Our hybrid wet area planks are more suitable for areas where excessive moisture is present.

    • Is authentic timber important to you? For an authentic timber floor, WA Flooring Online have a range of engineered timber that offer real timber finishes with a hard-wearing coating and are available in a variety of species.

    Properties Engineered Hybrid Laminate
    Dent Resistance Moderate High High
    Scratch Resistance Moderate High High
    Moisture Resistance Moderate High Moderate
    Care and Maintenance Dry Mop / Vacuum Wet Mop / Vacuum Dry Mop / Vacuum
    Installation Method Floating / Direct Stick Floating Floating
    DIY Friendly Yes Yes Yes
    Price $$$ $$ $
  • What is Hybrid flooring?

    Hybrid is the latest flooring innovation, combining the best attributes of both laminate and vinyl.

    Hybrid flooring creates a rigid floating floor that can be installed throughout the entire home.

    Installation is quick and easy with patented locking system technology that can be walked on the same day.

    Hybrid floors are made of multiple layers of materials pressed together for an extremely hard wearing floor that looks great for years.

    The layers consist of;

    • UV coating provides a hard-wearing surface with high impact resistance.
    • The decorative layer that offers the look of an authentic hardwood floor.
    • A technology layer features a limestone composite core board that is waterproof* and stable in extreme temperature changes.
    • A pre-adhered acoustic backing delivers improved acoustics and comfort underfoot as well as decreasing installation costs.
    Shop Hybrid
  • What is Laminate flooring?

    Laminate flooring is made of four layers of materials pressed together to create very hard wearing floors in limitless designs and colours.

    These layers are as follows:

    • Wear layer – A clear, top layer that provides exceptional resistance to wear, fading and staining.

    • Design layer – A high resolution printed paper layer that realistically captures the look of the surface it is imitating. Generally the designs are of timber but they may also be of tile or stone.

    • Inner core – A layer of High Density Fibreboard (HDF) is a pressed wood product that is extremely dense, providing stability for the finished board.

    • Backing Layer – A melamine layer providing further stability and also a moisture barrier.

    Shop Laminate
  • What is Engineered Timber flooring?

    Engineered Timber flooring consists of three layers pressed together in opposing directions to create a single board.

    Engineered Timber floors are designed and manufactured specifically to be used for flooring making them a very stable and cost effective alternative to solid timber floors.

    The layers consist of;

    • a top layer of hardwood that can be sanded and polished.

    • a core layer (normally hardwood, plywood or HDF) .

    • and a backing layer veneer.

    Shop Engineered
  • Can I sand and recoat my floor?

    Yes you can for solid hardwood and engineered floors which have a timber layer. Be careful of the actual depth in mm of the timber layer.

    Though in our experience very few engineered floors are ever re-sanded. The manufacturers coating system protects the floor from wear and by following good floor care maintenance, you can protect against dents and scratches keeping your floor looking great for years.

    Laminate and Hybrid floors can not be sanded, polished or waxed.

  • How hard is Engineered Timber flooring?

    Engineered Timber flooring is available in many different species of hardwood with varying hardness ratings.

    When measuring the hardness of timber a Janka rating is used. The Janka hardness rating is simply the kilonewtons (kN) of force required to dent the timber by pressing a small ball into it.

    The higher the number the harder the floor.

    Some examples below:
    Species Janka Rating (kN)

    Oak 6
    Kempas 7.6
    Jarrah 9
    Merbau 8.5
    Blackbutt 9
    Spotted Gum 11

  • Do you deliver WA state wide?


    We don't add anything extra to our prices for a delivery you may not require.
    And good news…it is a single fee, no matter how many items are in your order.
    You only pay for what is required, no hidden extras.

    More information here:

    Delivery Info
  • Can I collect my order myself?

    Yes - Free Collection

    Why pay for something you don't need?
    You can always take advantage of our click and collect service.
    It's completely free and we have convenient locations throughout Australia.

    Just select Free Collection when you order.

    Collection and Delivery Info
  • Can I install in wet areas?

    Laminate and engineered timber are generally not suitable for wet areas, however some hybrid floors are a great choice for bathrooms and laundries.

    Contact us for specific information or visit our Hybrid shop page to see details.

    Hybrid Shop
  • Do I need a special cleaner for hard floors?


    WA Flooring Online floors are low maintenance, usually requiring just a soft broom and a well wrung mop to keep them looking great and clean.

    Please refer to the manufacturers specifications or appropriate care section for information about the best ways to clean your hard floor.

  • Can I install my new floor myself?

    The short answer is yes.

    All floors should be installed in accordance with the manufacturers installation guidelines to ensure warranty.

    We can advise you on the best installation method and also have a team of fully experienced, qualified floor installer professionals.

  • Do I need to be home for delivery?


    You will need to be home during the advised delivery period to accept your order.

    If you live in a unit or apartment please advise us in the notes section of your sales cart.

    Please visit our delivery pages to find out more.

    Collection and Delivery Info
  • Why does my floor look slightly different to what I imagined?

    Images on your computer or in brochures may not give you a realistic representation of the actual colour of a product. The colours will vary between screen or computer.

    Many species and types of flooring have a great spread of natural variance. Within a single species the colour variation can be quite pronounced and can differ markedly from one floor to another.

    Variation of colour and texture is normal in natural materials and will also be present in synthetic materials, as they are designed to mimic the look and feel of a natural material.

    Even sample boards provide just a single representation of the colour and features in that species.

  • What if I find a better price elsewhere?

    Here at WA Flooring Online we are dedicated to bringing you quality floors at low prices.

    In fact, we guarantee it.

    If you find a cheaper price on the same stocked product we guarantee to beat it by up to 10%!

    Shop now and save!!

    Shop Now

Still have more questions?

We're here to help.

Measuring your room

How much do I need?
how to measure room example 1
Example 1
how to measure room example 2
Example 2
measure your room for timber flooring from Floors Direct Australia

It’s important to measure your room, so you know just how much flooring you’ll need.

Rectangular rooms can be calculated easily by multiplying the length by width (example 1).

If your room is L-shaped, has alcoves or bay windows, you need to divide your room into separate areas. Add these together to come to your final quantity (example 2).

Use our handy calculator, just move slider to enter your room dimensions.

Includes 10% for wastage and pattern matching.

Your room area

including 10% rounding up

Tel: ‭0433 995 948‬

© 2019 - Floors Direct Australia Online

ABN 87 876 279 044