Delivery

Clear Fair Upfront...

We believe in being upfront with you.

We don't add anything extra to our prices for a delivery you may not require. So we only charge for those that need it.

And good news…it is a single fee, no matter how many items are in your order. Unlike our competitors, we don’t spread the cost of delivery across our products. You only pay for what is required, no hidden extras.

You’ll get the best price on all our products plus professional delivery, which means none of our customers pay more than they need to.
If you live outside of WA, we may be able to assist with your flooring at very competitive prices using your local state depot for collection...so please contact us for details.

FREE COLLECTION

Why pay for something you don't need.

So, if you are on a budget or if delivery just isn't your thing, you can always take advantage of our click and collect service.

It's completely free and our convenient location in Osborne Park is just off the freeway with plenty of parking.

Just select Free Collection when you order.

We will contact you to arrange a collection date.

PERTH METRO AND SURROUNDS

Good news…Perth and surrounding suburbs have a flat competitive delivery fee…only $120.00*

Deliveries made will be at your kerbside. We are unable to enter private residences due to insurance guidelines.

However, if you need help getting your delivery into your home, please feel free to upgrade to our specialist ‘In Home Delivery’ extra option which starts at $75.00*

‘In Home Delivery’ option means your goods will be delivered indoors and placed on your ground floor.

We’ll call you on the day prior to reconfirm delivery.

*Postcode restrictions and surcharges apply.

REGIONAL DELIVERY

We can arrange delivery throughout Western Australia…no matter where you are.

WA is a big state…so extra fees may be incurred depending upon your location.

If you live in one of our beautiful country towns then select WA Regional Delivery and we will contact you to arrange details.

What happens if everything isn't as it should be?

Just like you, we want your floor to arrive in tip-top condition, so we do everything possible to ensure that it does.

However, there are times when even the best laid plans go awry so please check your goods as soon as you receive them to make sure you are happy.

We're afraid that unless signed for as 'damaged on delivery', you'll be liable for the return delivery charge.

Claims for damaged goods must be made within 14 days of delivery.

Things you should know.

Service availability is dependent on your postcode. If you are in a regional area then your delivery will incur an extra charge. If you have any queries regarding your delivery area please contact us before ordering.

*Placed on the ground level of the property regardless of property type (apartments etc).

Tel: ‭0433 995 948‬


© 2019 - Floors Direct Australia Online

ABN 87 876 279 044